As a REACH Communication Specialist, you'll receive and process pre-hospital emergency transports requested by 911 Emergency Medical Services to the scene of an accident or incident. You’ll also coordinate Inter-facility transports moving patients from one hospital to another who require a higher level of treatment or definitive care.
As part of a well-synchronized team, processing thousands of transports per month in a fast-paced and demanding environment, our Communication Specialists work closely with one another to support the REACH mission: “In every situation, do what’s right for the patient”
Using a Computer Aided Dispatch system, rapidly applied critical thinking skills, and timely and accurate communication, our team assigns the best resource to ensure the fastest, safest and most efficient transport across a patient’s journey. In addition to our ever-growing fleet of over 50 in-house air and ground resources, our team works closely with other medical transport providers to support seamless critical care transports for all patients in need.
The Qualities we seek are:
REACH's Flight Guard Communication Center is 24/7, 365 day per year operation, including holidays. A full time schedule for this position requires seven (7) twelve (12) hour shifts every two weeks. This schedule affords several days off in a row and also has built in daily overtime.
REACH is an equal opportunity employer.